Chief Executive Officer
“Care. Compassion. Community.”
Carea Community Health Centre1 is a non-profit charitable organization providing a variety of free, community programs and services in five locations in the Durham region including: health promotion and wellness programs; primary care, counselling and mental health; diabetes education; Hepatitis C screening, treatment support, education and outreach; geriatric assessment and intervention; young parent support, youth programs, Aboriginal programs; community development programs; and fundraising events which include developing charitable partnerships/sponsorships to fund programs.
In line with the CHC Model of Health and Wellbeing, expert teams work with clients to provide holistic care, support, and wraparound services that empower clients to improve their health and wellness. Carea strives to be accessible to those in the community who face access barriers like culture, gender, geographic isolation, homelessness, language, physical disabilities, poverty and race.
Our name embodies what we do every day – we care. Caring for the health and wellness of our communities' residents is the cause that unites us. It shapes our thinking and guides our actions.
We will be the recognized leader in redefining the experience of community based health and wellness services.
We provide access to high quality holistic and inclusive care that is responsive to the needs of the community and empowers individuals to enhance their own well-being.
- - Person Centered: We consistently deliver the highest standard of care while being responsive and respectful of each individual’s choices, values and needs.
- - Inclusive: We value, celebrate and support the diversity of all individuals.
- - Compassion: We ensure dignity, empathy and understanding without judgment.
- - Teamwork & Collaboration: We work together with each other, our clients and the broader community to achieve the best possible outcomes.
- - Accountability & Reliability: We will deliver on our promises.
1On November 1, 2015, Oshawa Community Health Centre and The Youth Centre officially amalgamated into a single Community Health Centre. The new organization would focus on building an even stronger community health services sector ready to meet the needs of its growing communities. On June 25, 2016, Carea Community Health Centre was announced as its new name.
Reporting to the Board of Directors, the Chief Executive Officer is the senior leader of Carea, guiding day-to-day management decisions and developing and implementing long- and short-term plans in alignment with the organization’s vision, mission and values. S/he supports the governance mandate of the Board, and ensures that appropriate accountability, transparency and risk management practices are in place. S/he has overall responsibility for the quality of programs and clinical services, and for the allocation of both financial and human resources. Ensuring effective communication of Carea’s mission and strategy with all stakeholders, s/he builds successful and productive relationships with staff, funders, donors, the broader community and with partners in the healthcare system. Carea has a current complement of approximately 100 staff, and revenue of approximately $11 million.
In assuming this leadership position, the new CEO will want to focus on the following key priority areas:
- As a trusted and credible leader, gain the confidence of and manage relationships with a diverse group of stakeholders, internal and external;
- Build culture and staff engagement, aligned to vision, mission and values;
- Ensure successful completion of labour contract negotiations and development of corresponding HR systems;
- Ensure staff are best leveraged across all sites to meet the needs of clients;
- Complete the integration of processes and employ appropriate metrics and reporting;
- Be an ambassador for Carea, building partnerships with others and promoting the impact of the organization within the community/region and the broader healthcare system;
- Build relationships with funders – current and prospective – to ensure funding keeps pace with growth;
- Build fundraising capability;
- Provide effective support through an open and transparent relationship to a volunteer Board in its fiduciary role as strategic and policy advisor;
- Work closely with the Board and other stakeholders to refresh Carea’s strategic plan.
Community health is rewarding, meaningful and impactful work. For the new CEO, this is an incredible opportunity to work with committed and passionate people and to lead this new organization forward on its journey to become a leader in innovation, best practices, thought leadership and knowledge/expertise that will not only address the needs of people in the Durham region, but also contribute to the betterment of health for all.
Whether from the community health or broader healthcare or relatable social services sectors, the ideal candidate brings the requisite leadership capability and management experience to lead Carea in the development, communication and implementation of strategy and plans to achieve the organization’s mission and goals:
- Exceptional relationship builder – internal and external; approachable; an engager;
- A builder of culture;
- Trustworthy, integrative change manager who provides transparency and clarity during times of ambiguity and uncertainty;
- Provides clear vision; an effective delegator with appropriate checks and balances; maintains respect through difficult decision-making;
- Inspirational; collaborative and responsive; good listener; exceptional communicator;
- Visible, authentic leader; sets the tone but not hierarchical; appreciates grass-roots strengths of a community-based organization; connects well with staff and community;
- Creative and entrepreneurial – harnessing existing organizational strengths with an eye for innovation and new opportunities;
- Immerses in community and seeks to understand and embrace its unique characteristics and diversity;
- Systems thinker who understands and is committed to the important and unique role of CHCs; lives vision, mission and values;
- Political acumen to work effectively with LHIN, community partners and municipal government;
- Business and fiscal management skills; data-informed decision maker;
- Demonstrable skill in overseeing complexity of programming and multiple sites;
- Experience leading in a unionized environment;
- Fundraising experience an asset;
- Understands good governance principles in support of a volunteer Board.
Should you have any questions regarding this important and meaningful opportunity, or wish to forward a cover letter and current resume for consideration, please contact:
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